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Terms And Conditions

  • In these terms and conditions the following expressions shall have the following meanings:
  • "we", "us", "ours" means or refers to Car Check Mate ("Car Check Mate" is a registered business name and registered trademark of CarCheck Ltd. company number 12509855 registered in England and Wales), who provides the Information to you;
  • "you", "your" means or refers to you, the customer, who submits the Enquiry and receives the Information (in each case subject to these Conditions);
  • "Enquiry" means an Car Check Mate enquiry submitted by you either online at the Website or by email, by telephone or in writing to the Car Check Mate offices;
  • "Information" means the information supplied by us relating to a motor vehicle or related information recorded on our electronic database in response to your Enquiry;
  • "Contract" means the contract between you and us for the supply of the Information made subject to these Conditions;
  • "Website" means the carcheckmate.com website.

Use of our web site is subject to a number of simple conditions (the “Conditions of Use”, as set out below), which are designed to protect our investment in it. Please take a few moments to read them; if you have comments on them, feel free to contact us.

On accessing the web site on this and on each subsequent occasion you will be deemed to have read and accepted these Conditions of Use and you accept that you will be bound by them. Car Check Mate reserves the right to alter the Conditions of Use at any time and it is your obligation to check if changes have been made. Your use of this web site after changes are posted online shall constitute acceptance of the revised Conditions of Use.

If you do not agree to abide by any of these Conditions of Use, you must stop using this site immediately.


Nothing on this website shall constitute an offer by Car Check Mate to provide Car Check Mate services to any person accessing this website.

The web site is provided “as is” and Car Check Mate gives no warranties, conditions, guarantees or representations, express or implied, that this web site will be available without interruption or that it is error, virus or bug free.

Car Check Mate does not give any warranty or representation, express or implied, about the accuracy, completeness, merchantability or appropriateness for any particular purpose or non-infringement of any information, materials or graphics on this website. Your use of this website shall be at your own risk, and except as provided for in the contractual terms relating to the provision of its services, Car Check Mate shall not be liable for any direct, indirect or consequential loss or damage arising from your reliance on any information contained on this website, or your use of this website, or for any typographical or other errors or omissions within the material contained on this website. The Information we supply includes data supplied to us from a number of third-party sources which we do not warrant as accurate.

Copyright & other rights

Except where expressly acknowledged on the website, the contents of the web pages of this website are © Car Check Mate 2010 - 2020, and Car Check Mate is the proprietor of all other intellectual property rights in them.

All Car Check Mate trade marks, names, and logos are the proprietary marks of Car Check Mate or its associated companies. Marks identifying third parties are owned or licensed by those third parties or their associated companies. The name “Car Check Mate” and the Car Check Mate logo are registered trade marks of Car Check Mate Limited

Nothing in these Conditions of Use in any way confers on you any license or right under any trade marks, names or logos of Car Check Mate or any third party, and any unauthorised use may lead to infringement action being taken.

Any data check performed using this website does not give any statement regarding the roadworthiness or general condition of any vehicle checked, nor will the check necessarily identify the use of a false vehicle registration mark or the fact that a vehicle has been "rigged". Once you have instructed us to carry out a data check on your behalf, you have no right to cancel the contract under the Consumer Protection (Distance Selling) Regulations 2000.

Intellectual Property Rights

The trademarks, brand names, product names, titles and copyrights used in this website, together with the underlying software code (together, the "IP Rights") are owned by or licensed to Car Check Mate. All IP Rights used in this website are trademarks, brand names, product names or copyrights of their respective proprietors. No permission is given by such proprietors in respect of the use of any of them by you and such use may constitute an infringement of the proprietor's rights.

Permitted Use of Information

The vehicle information supplied is confidential to you and is intended for your own personal non-commercial use. In particular, you should not use the vehicle check information supplied in this website to identify any individual (including without limitation the name/address of the keeper of the vehicle) or use any other data in the Information for any purpose other than noting interests in the vehicle. No other person has permission to use or rely on any information contained in the Vehicle search performed by you. Product names, trademarks or service names or marks or company names mentioned on the Website and in connection with the Services are the trademarks, service marks, or business names of their respective owners.

Problem with the Service

If you have any problems viewing your vehicle check information or if you think that anything contained or supplied to you via this website may be incorrect, please contact our customer services department immediately. Our customer service team will be happy to help and answer your enquiries. If you have any complaints about the service that we provide, please contact our customer services department. Please be aware that we may record telephone calls you make to our call centres for training, audit and quality purposes. Under NO circumstances shall Car Check Mate, its employees or directors have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. Your use of the site and your reliance on any information on the site is solely at your own risk. However, if you have a query relating to your car check, we will be happy to investigate for you, please contact us through help page for any queries.

Prohibited acts

In consideration of Car Check Mate agreeing to permit you to access this web site, you agree that you will not copy, reproduce, redistribute, download, republish, transmit, display, adapt, alter, create derivative works from or otherwise extract or re-utilise any material appearing on this web site except where specific facilities are provided for this purpose.

Linked sites

This website contains hypertext links to websites operated by parties other than Car Check Mate or its associated companies. Car Check Mate does not control such websites and is not responsible for their content. Car Check Mate’s inclusion of hypertext links to such websites does not imply any endorsement of the material, information, or statements contained on the website or of the owners or operators thereof.

You may only create a hypertext link to this website from another website with our written permission. Where such permission is granted it is subject to the conditions that the hypertext link is to the homepage of this website, and it must be expressly stated in the hypertext link that the link is to the Car Check Mate website. To obtain permission please submit details of your website by e-mail to hello@carcheckmate.com. Car Check Mate shall be entitled to withdraw any permission given by notice in writing to you, in which case you must remove the hypertext link without delay.


The information contained on, and your use of, this website and these Conditions of Use shall be governed by English law, and you agree to submit to the exclusive jurisdiction of the English Courts in relation to any matter arising under or in connection with your use of this website or its contents.

£40,000 Data Guarantee

We are so confident in the quality of our data we offer up to £40,000 in compensation if we knowingly get it wrong. Beware of other sites offering car checks with no guarantee of their data. Our full terms and conditions are available below and we try to make them as clear as possible.